Welcome to the TAILR Help Centre!

Here, you’ll find everything you need to get started, troubleshoot issues, and maximise the benefits of TAILR.

Explore our FAQs, Video Tutorials and support resources to streamline your production workflow.

 FAQs

  • TAILR is a pioneering SaaS platform that revolutionises the fashion production industry by leveraging AI-driven precision to ensure consistent fabric quality and reduce waste.

    Our dual-platform approach includes a comprehensive Tech Pack Solution to streamline the garment production process and a Fabric Dashboard that digitises the technical nuances of fabric production.

  • Our platform is ideal for Brands & Vendors, Manufacturers and Fabric Mills looking to streamline production, ensure consistent sizing and fabric performance, manage compliance and achieve sustainability goals. Whether you're a startup or an established business, TAILR can adapt to your needs.

  • TAILR addresses challenges like:

    • Compliance and Sustainability gaps

    • Inconsistent sizing

    • Inconsistent fabric behaviour

    • Disconnected supply chains

    • Disconnected teams

    • High return rates

    • Waste (Time, Resource, Cost)

  • We have already partnered with Adobe and continue to add other popular platforms. Our team will guide you through the setup, and most businesses are fully operational within [timeframe].

  • We prioritise security with [specific measures like encryption, GDPR compliance, or SOC 2 certification]. Your data is encrypted both in transit and at rest, and we adhere to the highest standards to ensure privacy and security.

  • Yes, we offer a free trial so you can experience how TAILR works for your business. Sign Up for your trial today and see the results firsthand.

  • Our pricing is tailored to your business size and needs. Our Starter Plan is free. Visit our Product pages for more information, or Contact Us, and we'll help you choose the best option for your goals.

  • Our dedicated support team is available Monday through Friday from 09:00 to 17:00 GMT. Find all the ways you can Contact Us here. You can also view our Video Tutorials below and explore our extensive Knowledge Base here. We offer 1:1 onboarding support for our Pro and Enterprise packages.

  • Most customers see measurable improvements within [timeframe, e.g., 30–60 days]. The exact timeline depends on your business needs, size and usage.

  • No, our plans are flexible. You can choose monthly or annual billing; no long-term commitment is required. You can upgrade, downgrade, or cancel anytime.

Video Tutorials

  • Welcome to Your Dashboard

    Get a quick overview of your Dashboard, the central hub of our platform, where you can access key insights, summary analytics, and recently viewed tech packs for a more efficient workflow.

Knowledge Base

If you would like more in-depth user guides and additional information beyond our Help Centre, visit our Knowledge Base.